SHIPPING and RETURNS

SHIPMENT
The Tailor-made product just FOR YOU
Leather goods workshops require more or less long production times, depending on the type of leather, accessories and processing.
Designing and making a leather belt is a real skill and every detail is important
We take care to satisfy your desire to wear the product of your choice as soon as possible.

Please note that the exact delivery time is highlighted in the description of each product.
Once your order is ready to be shipped, we will send an email with specific tracking information of your package(s).
For any further question, feel free to contact us.

SHIPPING FEES, TAX AND DUTIES
Shipping cost are of 17 usd
Import duties are included in the price shown on the website. 
The delivery is DDP (Delivery Duty Paid) basis, which means you do not have to think about them.  Relevant import taxes and duties are processed by Obelto once your order has been shipped. You do not have to pay any additional fee after checkout, and we will take care of the whole process.
Import taxes are already included in the price shown at checkout. All other non-customs-related local sales taxes and personal import taxes are the customer’s responsibility, and Obelto is not responsible for reporting or paying additional local taxes to states.

RETURNS

Returns can be made within 14 days from the date of  receipt of purchase.

Returned products must have the following conditions for the order to be refunded:

• All items must be returned in their original condition, with all tags intact.

• Products that have been worn, used, altered, WASHED or damaged will not be accepted.

• The return is not provided for personalized and Tailor-made items. The sale of these products is final.

To return your item, contact us by email at info@obelto.it

1. Place the goods you want to return in their original packaging.

2. Print and attach the prepaid shipping label on the package and arrange the collect by contacting the courier directly at the number indicated in the return request email.

3. All returns shipped using the prepaid shipping label are free. Please note that Obelto is not responsible for merchandise returned via an alternative courier service; it is recommended to use the prepaid label.

For personalized and tailor-made items, it will not be possible to cancel or modify the order once it has been submitted. The sale of these products is considered final and does not provide for the possibility of return.