The sale of products on our Obelto web-app is governed by the following General Conditions of Sale.
1. Online purchases: definitions and subject of the contract
- 1 The "Obelto" web-app is property by DigItaly commerce Srl (Seller), a company registered in Italy with registered office in Via Ferrini 41, Lissone- MB
- 2 The Obelto web-app is reserved for the sale and promotion of exclusive artisan products from third-party artisan companies.
- 3 With term "online sales contract” we mean the distance contract, that is the legal transaction having as object movable goods and / or services stipulated between Digitaly commerce Srl and a consumer, customer in the context of a remote sales system, organized by the seller who, for this contract, exclusively uses the remote communication technology called "internet".
- 4 All contracts, therefore, will be concluded directly through the access, by the Consumer/Customer, to the website corresponding to the address obelto.it where, following the indicated procedures, the contract for the purchase will be concluded.
- 5 By consumer we mean the natural and / or legal person who purchases goods and services for purposes not directly attributable to the professional activity performed.
- 6 By agreeing to these Terms of Service, you declare that you are legally of age of majority (i.e. aged 18 or above) in your State or Province of residence. You may not use our products for any illegal or unauthorized purpose or, in using the service, violate any laws in your jurisdiction (including not limited to copyright laws).
Obelto offers, including all information, tools and services available to the user, are subject to acceptance of all terms, conditions, policies and notices indicated in this document.
2. General conditions
2.1 By submitting the purchase order, the Customer accepts and undertakes to observe these Conditions of Sale.
2.2 The Customer releases from liability the Company from any liability for the issuance of incorrect tax documents due to errors in the data provided by the Customer, as the Customer himself is solely responsible for the correct data entry
2.3 The Company Management reserves the right to legally pursue any violation and abuse in the interest and for the protection of all Consumers.
2.4 The prices of our products are subject to change without notice. Obelto reserves the right to modify or correct these Conditions of Sale, the Privacy Policy, the Refund policy, the Products offered for sale on the web-app and the prices of the Products, at any time and without prior notice to the Customer. Obelto invites the Customer to carefully check the Conditions of Sale and the Policy every time uses the Site to make a purchase.
2.5 We reserve the right at any time to modify or discontinue the Service (or any part of content thereof) without notice. We will not be liable to you or any third party for any modification, prices change, suspension or discontinuance of the Service.
2.6 For each Product offered for sale, there will be an image of the Product, together with the unit price, color, available sizes and manufacturing times.
The images of the Products are provided purely and exclusively for illustrative purposes. The images and colors of the Products offered for sale on the Site may not correspond to the real ones due to the browser and/or monitor used or for other technical reasons. Obelto is not responsible for any inadequacy of the graphic representations of Products shown on the Site if due to the aforementioned technical reasons.
2.7 Obelto sells only luxury and top quality Products. These Products are made by the Seller directly by carefully selected artisan laboratories for their rigorous quality control. The Seller does not sell second-hand products, defective products or products of lower quality than the corresponding market standards. We reserve the right to limit the quantities of any products or services we offer. All product descriptions or product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this app is void where prohibited.
3 Prices
3.1 The Prices of the Products available for sale on the web-app are expressed in USD ($).
3.2 The Company reserves the right to change the prices of the products without prior notice: any new amounts will be effective from the time they are published on obelto.it and will be applied to sales made from that moment.
4 Duties
Obelto items are inclusive of taxes and any customs duties. The tax value will be highlighted in the order at the time of Checkout.
5 Orders
5.1 The purchase contract is concluded exclusively online, through the exact order agreement and the purchase consent expressed by the Customer according to the procedures indicated on the site.
5.2 By completing the checkout process and making the payment you are accepting these Terms and Conditions, incorporated into the contract between you and us. All orders are subject to confirmation of price and delivery times. After entering into the contract for the products with us, we will have a legal obligation to supply you with goods that comply with the contract.
6. Payments
6.1 During the checkout procedure (order completion), the Customer may pay the price in the following ways: PayPal or Credit / debit card.
6.2 The placing of orders is allowed only to adults, the Company will not be held responsible for orders placed by minors without parental authorization. Online payments and credit card details are entered into a secure online banking system provided by PayPal. Major credit cards are accepted. Please visit: www.paypal.com for more information.
6.3 Credit card data, such as credit card number and expiration date, will be sent via encrypted protocol to banks that provide remote electronic payment services to the Seller. Except as provided in the Privacy Policy, such data will not be used by us except for the fulfillment of the purchase order, the issuing of refunds in the event of returning products, or for reporting cases of fraud on the Site to the authorities. competent.
6.4 Obelto can offer coupons as part of promotional campaigns that can be used for a limited period of validity. Promotional vouchers are not redeemable for cash and do not accrue interest.
6.5 The promotional voucher may be subject to a minimum purchase cost
6.6 In case of partial or complete return of ordered products, the vouchers will not be refunded
6.7 In the event of an order with a value greater than the value of the promotional voucher, the difference can be paid using one of the methods offered and accepted by Obelto
7. Shipping and delivery
7.1 The Products will be shipped to the address provided during the purchase procedure. For security reasons, Obelto does not send any order to PO boxes or accept any order where it is impossible to verify the identity of the recipient of the order and the address of the natural person.
7.2 All purchases will be delivered by the courier service selected by Obelto, from Monday to Friday with the exception of local or national holidays.
7.3 Delivery time is estimated from the time your order is shipped, not when it is placed.
7.4 You will receive a shipping confirmation email with delivery details when your order has been delivered to the courier. Obelto is not responsible for any unexpected delays beyond our control
7.5 All orders are processed from Monday to Friday, excluding public holidays in Italy (1st and 6th January, Easter Monday, 25th April, 1st May, 2nd June, 15th August, 1st November and 8th, 25th and 26th December) .
8. Returns
8.1 Returns can be made within 14 days from the date of receipt of the purchase
8.2 The returned products must satisfy the following conditions for the order to be refunded:
• All items must be returned in their original condition, with all tags intact.
• Products that have been worn, used, altered, washed or damaged will not be accepted.
• Returns are not accepted for customized and Tailor-made items.
The sale of these products is final.
8.3 Items must be packed in the Obelto box, which must be securely closed with adhesive tape. In the event that our box is no longer available, you can use another type of packaging suitable for shipping our items.
8.4 Email to info@obelto.it to estimate and organize the return of the goods
• Once the return request is approved, you will receive the shipping label by email.
• All returns shipped using the prepaid shipping label are free. Please note that Obelto is not responsible for merchandise returned via an alternative courier service;it is recommended to use the prepaid label.
• If for any reason you do not receive the prepaid label, please do not hesitate to contact us. (info@obelto.it) The courier's tracking number is shown on the prepaid shipping label. Please refer to this number to track the status of your return.
• Returns will be processed within 14 business days and refunds will be made to the original form of payment. You will receive a confirmation email when the return is completed. Shipping costs incurred at the time of purchase will be refunded
8.5 For personalized and tailor-made items, it will not be possible to cancel or modify the order once it has been takenover. The sale of these products is considered
final and does not provide for the possibility of return.
- Ethical policy
- 1 The products offered by Obelto are made with the best materials and are all MADE IN ITALY
- 2 All artisans are committed to compliance with national laws and egulations on labor with particular regard to: minimum age of mployment, freely chosen employment, health and safety, freedom of ssociation and the right to collective bargaining, no discrimination, no reatment harsh or inhumane, working hours, pay and employment conditions.
- Third-party links
- 1 Our web app may contain links to other websites. Obelto does not control, examine or evaluate these websites and is not responsible, nor can it be held responsible, for the accessibility of third party websites or their contents.
- 2 The presence of links to other websites, as well as the presence of references to information, products or services of third parties in the links to the web-app, does not constitute approval, in any way and in no case, by Obelto, of the aforementioned sites. web, information, products or services, nor can it be interpreted as such. Any questions or comments relating to the websites in question should be addressed to the operators of the same.
- Applicable law – Jurisdiction
11.1 These conditions of use and / or any non-contractual obligation deriving from them, are governed by the rules of Italian law and must be interpreted on the basis of it
12. Protection of personal data
12.1 Before uploading or providing personal data on our web-.app, please carefully read Obelto's Privacy Policy regarding the protection of personal data.